RETURNS AND REFUNDS

At JUNNUBEAN, we strive to provide high-quality, hand-customized, and personalized products for each and every order. We take pride in our craftsmanship and attention to detail. While we do not accept returns or offer refunds, we understand that there may be rare instances where an order may not meet your expectations or arrive in less than perfect condition. In such cases, we are committed to finding a suitable solution.

If your order does not meet your expectations or arrives with any issues that are the responsibility of Junnubean, we will consider issuing a remake at no extra charge. We want you to be completely satisfied with your purchase, and we will work closely with you to ensure that any concerns are addressed and resolved.

If you encounter any issues with your order or have concerns about its quality, we encourage you to reach out to our customer service team (info@junnubean.com). You can contact us through our support channels, providing a clear description of the issue and, if applicable, a photo showcasing the concern. Our dedicated team will promptly review your case and work with you to find a satisfactory resolution.

By making a purchase with Junnubean, you agree to abide by this refund and return  policy. It applies to all products and services offered by our company. We value your satisfaction and aim to address any concerns or issues in a fair and equitable manner.